Responsibility

info

The higher level inherits the responsibilities of the previous levels.
Responsibility levels are not fixed.
Duties can change depending on the project and company.
It's important to consider the individual skills and experience of specialists.

Grade	Junior	Junior+	Middle	Middle+	Senior	Lead
Automation and optimisation of delivery	Ensuring the operability of individual jobs. Building simple automations as assigned. Creating tests to check automations.	Supporting the operability of the entire pipeline.	Improving and adapting any automations and processes as assigned. Proposing own improvements based on the analysis of existing processes.	Defining and fixing errors and shortcomings of delivery processes, based on coordination of changes (with Senior or Lead and/or stakeholders).	Prioritizing tasks related to delivery.	Task distribution and control over their execution. Responsibility for all processes related to delivery.
Improving the reliability of processes (technical aspect)	Monitoring the state and performance of individual systems and services. Participating in routine log analysis and alerts to assist in identifying problems. Performing routine testing tasks. Documenting test scenarios and results. Tracking and recording incidents.	Automation of routine testing and monitoring tasks. Configuring tools for tracking performance. Analyzing test data and logs. Identifying and eliminating simple technical problems.	Analyzing complex systemic problems and developing recommendations for improving reliability. Developing and implementing comprehensive automated solutions for proactive detection and elimination of potential bottlenecks and errors.	Developing strategies for improving the overall architecture of the system in terms of reliability and scalability. Leading junior specialists in performing tasks related to reliability. Initiating and conducting technical reviews and system audits. Analyzing and optimizing system performance. Implementing tools for monitoring and incident management. Developing and implementing SRE practices.	Making key technical decisions aimed at increasing the resilience and reliability of critical systems. Developing policies and procedures that ensure a high level of availability and security. Participating in the planning of capital improvements to the infrastructure.	Leading strategic planning and managing projects to improve reliability and efficiency of technical processes. Ensuring compliance with reliability standards at all stages of development and operation of systems.
Enhancing project reliability (matrix/coverage/validation)	Participation in the preparation of test data and basic testing scenarios. Monitoring and documenting test results. Assisting in maintaining up-to-date project documentation, ensuring the accuracy of the test coverage matrix.	Defining testing and validation problems. Finding causes and solving through appeals to leads or mentors.	Initiating quality improvement processes based on the analysis of test results.	Coordinating testing and validation processes between teams, managing resources and testing tools. Conducting project validation. Analyzing and optimizing test coverage. Implementing test data management tools. Developing and implementing a validation strategy.	Making strategic decisions regarding project testing and validation methodologies. Assessing and implementing new technologies and approaches to improve product reliability and quality. Developing quality policies and standards, managing quality risks on the project.	Responsibility for overall project reliability. Defining and implementing a quality assurance strategy. Risk management and incident response. Interacting with all stakeholders, including interaction with other development projects.
Building a backup system (metadata/data)	Performing routine tasks for backup data and metadata under the guidance of more experienced colleagues. Restoring metadata and data from backups.	Actively participating in the implementation and optimization of backup procedures. Responsible for regular backup execution according to the established schedule. Conducting simple data recovery operations to verify the integrity of backups. Monitoring the backup system.	Developing backup scenarios. Defining backup policy. Optimizing the backup system. Analyzing and resolving problems with backups.	Managing the infrastructure for backups, including selecting and configuring tools and services for data and metadata backup. Ensuring the security of backups. Restoring the system from a backup. Analyzing and improving the efficiency of data recovery.	Developing and implementing a backup strategy. Assessing and implementing new backup technologies. Leading a team of backup specialists.	Responsibility for the overall backup system. Ensuring the backup system complies with requirements. Risk management and incident response.
Monitoring environments	Setting up basic dashboards and alerts based on provided settings and templates. Supporting the verification and maintenance of monitoring system operability. Participating in routine monitoring of system resources, application performance, and core services. Recording and escalating incidents.	Analyzing monitoring data to identify trends and potential problems. Proposing solutions to improve performance.	Setting up and optimizing monitoring systems. Leading initiatives to improve performance based on monitoring data and environment.	Implementing a monitoring system. Ensuring the security of the monitoring system. Analyzing complex problems and developing solutions to eliminate system bottlenecks.	Developing and implementing a monitoring strategy. Assessing and implementing new monitoring technologies. Making key decisions on monitoring architecture and alerting. Ensuring the integration of monitoring systems with other DevOps tools for continuous delivery and configuration management.	Responsibility for the overall monitoring system. Leading strategic planning and development of monitoring and alerting systems at the organizational level. Ensuring the monitoring system complies with requirements. Risk management and incident response.
Developing a git strategy	Studying and applying basic Git commands in accordance with the current team strategy. Participating in updating project documentation, including manuals on using Git. Supporting the resolution of basic merge conflicts under the guidance of more experienced colleagues.	Setting up local and remote repositories according to established rules. Participating in the development and implementation of templates for commit messages and code review processes. Assisting in training new team members on the Git strategy, name conventions, and project rules.	Optimizing Git workflow. Automating Git processes. Leading junior specialists in resolving complex merging issues and using Git.	Implementing GitOps practices. Ensuring the security of the Git repository. Planning and implementing a branching strategy and merge policies for projects. Organizing and conducting training sessions on advanced Git techniques for the team.	Making key decisions regarding version control tools and processes in the project. Developing a comprehensive Git strategy, including integration with CI/CD systems and other DevOps tools. Implementing new Git tools. Assessing the impact of the Git strategy and applied systems on project performance and security.	Responsibility for the overall Git strategy. Developing security policies and code compliance requirements in the context of Git. Coordinating with development, testing, and operation teams to ensure effective integration and use of Git within DevOps practices. Risk management and incident response.
Developing a release strategy	Participation in the preparation and execution of tasks related to releases under the guidance of more experienced colleagues. Assisting in updating release documentation and the knowledge base. Learning the basics of version management and release processes.	Automating routine tasks for release preparation. Tracking and reporting on the progress of tasks related to current releases.	Actively participating in release planning. Optimizing release strategy. Independently conducting releases. Developing and optimizing CI/CD processes according to project requirements. Assessing risks and managing issues related to releases.	Developing and implementing a release management strategy tailored to the tasks and requirements of the project. Assessing changes using metrics. Coordinating between development, testing, and operation teams to ensure consistency and quality of releases.	Making key decisions on release strategy, including the selection of tools and methodologies, supporting change management decisions. Developing security policies and compliance requirements in the release process. Leading and training the team in best practices and release procedures.	Managing and ensuring communication between stakeholders. Developing and implementing innovative approaches to delivery and release management for continuous process improvement. Developing and maintaining a culture of continuous improvement in the team and organization.
Interaction with teams and responding to feedback	Participating in team meetings. Performing tasks assigned by the team. Collecting and transmitting feedback. Participating in the process of gathering requirements and suggestions for process improvement.	Actively collaborating with developers, testers, and business analysts to clarify tasks and determine priorities. Constructively responding to feedback. Participating in product quality improvement processes based on user feedback analysis. Proposing ideas and solutions.	Coordinating interaction between different teams for efficient resolution of arising tasks and questions. Developing and implementing mechanisms for collecting and analyzing feedback from users and the team. Proposing and implementing process improvements based on received feedback.	Developing and implementing a strategy for interaction with teams. Managing conflicts and ensuring effective communication between teams.	Making strategic decisions based on the analysis of feedback from teams and users. Defining long-term goals for team interaction and product improvement. Developing and implementing a culture of continuous improvement and openness to feedback at all organizational levels.	Developing policies and procedures for managing changes based on feedback. Leading and mentoring teams in constructive interaction and adapting to changes.
Knowledge base and employee training	Participation in the creation and updating of project documentation, including user manuals, frequently asked questions, and basic instructions. Collecting feedback from users and colleagues to improve existing materials. Assisting in organizing internal training.	Developing and supporting specialized sections in the knowledge base, focused on specific aspects of working with Salesforce and DevOps practices. Conducting introductory sessions for new employees on using tools and processes. Participating in creating educational materials and cases.	Organizing and conducting specialized trainings and workshops for the team, dedicated to new technologies, methodologies, and best practices in DevOps and working with Salesforce. Curating and updating sections of the knowledge base related to complex technical issues and best practices.	Developing and implementing a strategy for training and skill development within the team, including planning educational events and evaluating their effectiveness.	Determining overall goals and strategies for continuous learning and team development in line with current and future project needs. Developing policies and procedures for knowledge management in the organization. Assessing the contribution of training programs to achieving business goals.	Strategic planning and leading initiatives to create a corporate culture of continuous learning and self-development. Implementing innovative approaches to training and development, including the use of AI and machine learning for personalized learning. Managing budgets and resources for educational programs. Developing partnerships with educational institutions and organisations for knowledge and experience exchange.